Following the successful Design Train programme last Autumn we’re delighted to be rolling out some more courses across the South West in the Spring.

SERVICE DESIGN: NEW OPPORTUNITIES FOR DESIGNERS & DESIGN CLIENTS – ONLY £169
This comprehensive introduction to the value of designing services identifies why services need to be designed and how you can potentially develop, and credibly offer, service design as part of your portfolio. This interactive workshop includes an introduction to Service Design Tools including blueprinting, customer experience mapping, prototyping and character profiling. You will learn the value of creating excellence in services and how designers design services using case studies. This is a unique opportunity, not only to grow your understanding of Service Design, but also to grow the potential of your business. If you are working in any organisation that deals with customers and clients then this workshop will be invaluable in helping you to improve your customer/client journey. From your website design, to the furniture in your waiting room – this course will make sure that your are offering clients, customers and staff the best possible experience when they deal with you.
Plymouth – 22nd April

PROJECT MANAGEMENT
ONLY £169
Project management is crucial for organised workflow, good client relationships and a sense of order in a creative environment! This practical and engaging day will provide you with real experience of project management techniques e.g. project initiation, budgeting, assessing risk factors, client communication, documentation and project execution.Good project management is an incredible tool for the successful delivery of projects and the simple techniques you will learn on this day can mean the difference between profit and loss! This is a must for all designers and account managers wanting to improve their understanding of and confidence in project management
Plymouth – Tuesday 11th May

LEADERSHIP & MANAGEMENT
ONLY £169
For business owners and team leaders, this dynamic and engaging day will help you grow your understanding and confidence in being a leader and good people manager.Managing and motivating people is a skill and this one day interactive workshop will help you understand some of the tricks to understanding your people and how to get the best out of them as well as some good solid basics on managing people both individually and in teams. You will learn how to plan your people management, techniques in coaching, understanding what motivates, and clarity on your role as a leader.
Plymouth – 6th May

There will be more information about other courses including the dates for Leadership & Management very shortly.

Course fees are:£169

To book a place:
Call 01752 346530
Email: info@swdf.co.uk ..